Starlink Restricts Roam Customers in Congested Areas


Andreas Rivera
Apr 21, 2025
Icon Time To Read1 min read

Starlink Roam can be used virtually anywhere, but is now being restricted in congested areas. | Image by Starlink

Starlink is putting limits on its mobile Roam plan, likely to prevent customers from circumventing the sold-out status in certain regions. Starlink updated its terms of service to include a new caveat that prevents Roam customers from using their Starlink in congested areas for more than 60 days.

Starlink’s residential plan is sold out in areas where its network is congested, including those surrounding San Diego, Portland, Seattle, and Florida, among others. People in these areas who want Starlink as their home internet provider are placed on a waitlist.

Starlink closing a loophole for customers in "Sold Out" regions

While Starlink dishes can still be purchased in these regions, they cannot be activated with a residential plan in those areas. However, they can be used with a Roam plan, which is Starlink’s mobile solution that allows customers to use it anywhere. This plan is less prioritized than a fixed plan, resulting in slower speeds, and it is more expensive. 

However, people who want Starlink as their primary internet provider, either because it’s their only option for high-speed internet in their area or because they prefer the technology, have used Roam to get internet in the sold-out zones.

Starlink has long stated that the Roam plan is not intended for home use and is only for travel, but this seems to be the first time it’s enforcing this rule with consequences for the user. According to the new terms of service, customers who use Roam in sold-out areas for a consecutive 60 days may be subject to fees and service limitations unless they pause their plan or upgrade to a Priority plan. 

The terms of service does not mention how much the fee is or how long customers will have to pay it. It does state that even if their service is restricted, they will still be charged their monthly service fee unless they pause or cancel. 

Customers can upgrade to a Priority plan, including one that costs $165 per month, such as the Unlimited Roam plan. However, this plan is limited to 500GB of data per month, with options to opt in for more.

Andreas Rivera
Written by
Andreas Rivera is a lifelong writer with a decade-spanning career in journalism and marketing. He comes to SatelliteInternet.com with several years of experience writing about business and technology. His passion for researching the latest advancements in tech, especially the now essential need for reliable internet access, fuels his goal of educating others about how these innovations affect and improve our everyday lives. When not researching and writing about SatelliteInternet.com, you’ll likely find him buried in a good book or enjoying the great outdoors with a fishing rod.